MRI IMPLEMENTATION CONSULTANT - AUSTRALIA

Connecting Excel to Your MRI and Yardi Data

Pull live data into Excel & drill down to source transactions.

MRI IMPLEMENTATION CONSULTANT - AUSTRALIA

Job Type FULL TIME
Location EAST COAST AUSTRALIA-REMOTE
Salary BASED ON EXPERIENCE

Overview

The Implementation Consultant focuses on providing consulting, application support, and software implementation services to clients in Residential, Commercial, and Corporate real estate markets. This is a dynamic role incorporating a blend of account management, business requirements analysis, system configuration, testing/troubleshooting, and user training/support. Ideal candidates will have significant experience implementing industry leading software package MRI.

Responsibilities

  • Develops project plans and manages the implementation within budget and timeline
  • Analysis of client business needs and assistance in developing specifications for software customization and systems integration
  • Gathers requirements for data conversions and assists client with preparing for data migration
  • Manages system testing and rollout activities
  • Field requests via ticketing system, email and/or phone
  • Understand and interpret client requests quickly & accurately
  • Enter and manage cases in support ticket system
  • Troubleshoot and identify root cause of system issues
  • Provide remote support for clients
  • Delivers high quality system training customized to client’s business processes
  • Applies knowledge and best practices while serving as an advisor to the client

Qualifications

  • Experience supporting desktop and enterprise computer applications in a corporate or client service (ex. software vendor) organization
  • Experience implementing MRI real estate software is strongly preferred
  • Comprehensive knowledge of real estate, financial, and IT management best practices
  • Demonstrated ability to manage multiple tasks and competing priorities
  • Strong technical aptitude and work experience with technical applications and systems
  • Excellent verbal and written communication skills that are modified to meet customer needs and level of expertise and sophistication
  • Experience with MS SQL queries and relational databases is preferred
  • Bachelor’s degree in accounting, computer science, or equivalent relevant experience
  • This is a 100% remote position - Sydney area is preferred
  • Minimal travel to client sites is possible

Apply today to work with us at Redirect!

REdirect Consulting provides an entrepreneurial, fast paced environment with a focus on coaching/mentoring and opportunities for professional development. Our open positions are listed below and we are always seeking talented and energetic individuals to join our tight-knit team. We look forward to hearing from you.

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