Empowering Real Estate Software Users

About Your Hosts
Joy Cho
Joy Cho

Joy brings over 22 years of real estate development and property management knowledge and experience to the REdirect team. Since 2003, Joy has been working with MRI software and focuses on software implementation, training, processes documentation, and support services.  

 

Joy’s favorite aspect of her role is the opportunity to work with a variety of people. Joy’s passion is helping people which is why she enjoys working with REdirect clients. The ability to work remotely allows her to not only support to her clients, but to also be there for her family.  

 

At REdirect,...

Joyce Trumble
Joyce Trumble

Joyce joined the REdirect team in 2010, with over 25 years' experience in the real estate software industry. She has extensive knowledge of the commercial real estate business, with experience in construction, IT, and operations within the businesses of a self-managed REIT and a developer, owner and manager. When she joined MRI/Intuit Real Estate Solutions, Joyce brought that client knowledge to the support and product development areas of the organization and worked to position the company as a leader in globalization and data exchange standards. She has worked with...

Danielle Rettino
Danielle Rettino

Danielle started her Marketing career with an international IT staffing firm with an expansive U.S. presense. Danielle's forte is process auditing and improvement, and she feels at home with any kind of content development and revision. Danielle takes a holistic approach to Marketing and strives to create a contiuously positive customer experience. Coming from a background in higher education and learning development, Danielle enjoys research, planning, and strategizing.

Tina Jacobs
Tina Jacobs

Tina comes to REdirect with extensive industry experience. She was at Forest City in Cleveland, working for Forest City Residential Management in several accounting roles. As a Military Housing Revenue and Collections Manager, she had several projects under her guidance that included implementation of electronic payment processing, transitioning sites from government-managed to private, and developing training material and conducting training for site and staff users and support. She managed a team of three to support the community site staff; and developed Yardi user...