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REdirect Consulting
212.220.8601
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Support that goes the extra mile

Hi  ,

Here at REdirect Consulting, we pride ourselves on being there for you whenever you need us.

That’s why we’re excited to introduce REdirect Assist, our rebranded helpdesk offering. We’ve taken this step because our support team is so much more than a traditional helpdesk, and we wanted our identity to reflect that.

Whether your users need daily support, upskill training, or custom report assistance, our friendly and knowledgeable team can help. Your internal resources don’t have to be bogged down by understanding release notes, processing requests, or dealing with unexpected upgrades.

Read on to learn how REdirect Assist can make your team stronger.

Best wishes,

The REdirect Team

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REdirect Assist: What Sets Your Software Support Apart?

The REdirect Assist team is designed to integrate with your team and existing functions, helping your business to maximize the return on your software investment. Many members of our team are former MRI or Yardi consultants, meaning we can provide an unparalleled level of support.

With a guaranteed response time of less than four hours, easy communication and availability, and flexible support packages, REdirect Assist is the superior choice for all your software support needs.

Click here to read more.

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How to Get the Software Support You Need, When You Need It

If you needed software support urgently, would you know how to access it? Real estate enterprise software is intricate and customizable, meaning that generic and generalized support is unlikely to be appropriate.

Our team aims to become a true business partner, working with you to ensure that urgent, time-sensitive problems as well as big-picture issues are dealt with effectively and efficiently.

Click here to read more.

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How to Get Yardi Software Training

Yardi training is easier to access than ever. Yardi’s eLearning platform, Aspire, has been substantially updated with a revamped platform and new content. The Aspire platform offers numerous essential features, including learner accountability and reporting, authoring and graphics editing, file storage, and training management for both in-person and virtual learning.

Perhaps your team would respond best to live training, where they can ask questions about their specific reports, system customization, and modules they are interested in. We can help elevate your team so they can answer and address their common daily challenges themselves—making their lives easier and more productive.

Click here to read more.

REdirect Consulting
New York  |  San Francisco
Office: 212. 220. 8601
www.redirectconsulting.com

Copyright 2021 REdirect, Inc.