MRI Software Consulting Partnership: How REdirect Transforms Month-End Close with Automation (2026)

Some partnerships are transactional. Ours with MRI Software is not.

For more than two decades, REdirect has operated as a leading MRI Software consulting partner, helping real estate organizations extract measurable performance from one of the industry's most configurable platforms. From SaaS migrations to financial close automation, the work focused on solving operational complexity at scale. 

In 2025, MRI named us Partner of the Year. We don’t lead with that because it’s a credential. We lead with it because it reflects something true about how we operate: we go deep, we stay committed, and we build things that hold up over time.

Strategic Context: MRI's Flexibility Requires Specialized Expertise

MRI Software is powerful, but under-optimization is the default state across most environments.

Not because teams lack capability, but because:

• Configuration varies materially by asset class and operating model

• Reporting, reconciliation, and compliance structures are not standardized

• Implementation decisions compound over time 

Configuring MRI for a multifamily operator is fundamentally different from configuring it for an institutional fund. The workflows, data structures, and reporting logic diverge quickly. 

This is where MRI-specific consulting depth becomes a performance lever, not a support function.

How It Started: MRI’s First Certified Consulting Partner

REdirect’s relationship with MRI predates the modern partner ecosystem. When MRI formalized its consulting structure, REdirect became its first certified partner.

That designation followed years of embedded client work across implementations, upgrades, and operational optimization.

The firm was built on a simple premise: The most effective consultants come from the industry itself.

REdirect’s team includes former:

• Controllers

• CFOs
• Property managers
• Asset managers 

That context changes everything about how we configure, train, and support an MRI environment. It’s why clients like Newmark Knight Frank have relied on us since 1999, describing our work as consulting services “you just don’t typically find elsewhere.”

"We have relied on REdirect for our real estate technology needs since 1999 when they got us up and running on MRI. Beyond the initial implementation, they have continued to prove indispensable in helping us to get the most from our systems."

- Newmark Knight Frank

What Platinum Partner Status Actually Means for You

REdirect holds MRI Platinum Partner status — the highest tier within MRI’s partner program.

Enhanced MRI resource access: Our team has direct lines into MRI’s product, support, and technical teams. When a client issue arises, we’re not navigating the same support queue as an end user — we resolve issues faster.

Product roadmap visibility: We stay aligned with what MRI is building next, which means our clients aren’t surprised by platform changes — they’re prepared for them.

Certified consultants: Every REdirect consultant working on MRI engagements maintains current MRI certifications. That’s not a checkbox — it’s a standard we hold ourselves to because the platform evolves and our clients deserve consultants who have evolved with it.

Proven satisfaction: Across MRI implementations, REdirect carries a 95% client satisfaction rating. For a firm that does this work at scale, across diverse portfolio types and geographies, that number means something.

"Allied has engaged REdirect Consulting for a number of MRI related projects. In each case REdirect has demonstrated their professionalism and total commitment to the project. Their extensive background understanding of MRI and knowledge of the real estate industry allows them to really understand the user’s needs and requests."

- Allied Properties REIT

Bank Rec Automation: REdirect x MRI Partnership

For firms managing multiple properties across multiple payment systems, bank rec is one of the most time-consuming and error-prone processes in the close cycle. Manual matching, cross-referencing bank feeds, chasing down discrepancies across entities — it’s the kind of work that keeps controllers in the office late and pushes close dates back.

REdirect’s Bank Rec Automation changes that. We automate the matching logic, flag exceptions for human review, and dramatically compress the time required to close books across a portfolio. Bank to Book Automation extends this further — connecting bank data directly to general ledger entries with fewer manual touchpoints and a cleaner audit trail.

The result: faster closes, fewer manual entries, reduced reconciliation errors, and accounting teams that can focus on analysis rather than data entry.

MRI and REdirect expanded the partnership with the MRI team directly introducing the Bank Rec Automation solution to their clients.

What REdirect Builds for MRI Clients

Across 25+ years and thousands of MRI engagements, REdirect’s work has spanned the full MRI lifecycle:

• End-to-end implementations — from business process review through go-live and post-launch stabilization
• On-premise to SaaS / cloud migrations with data integrity and minimal disruption
• Custom reporting, dashboards, and Datarails integrations
• PMX X.7 upgrades and version migration support
• REdirect Assist — ongoing managed support, handling 150+ tasks and requests per month for complex MRI environments
• Automation builds: Bank Rec Automation, Bank to Book Automation, and RPA (Robotic Process Automation) for recurring workflows

MRI Ascend: Where Partnership Becomes Collaboration

REdirect is an Executive Sponsor of MRI Ascend, MRI’s flagship North American users conference. We’re at the table because we’re invested in where the platform is going — not just in servicing where it is today.

Our presence at Ascend reflects the nature of our relationship with MRI: it’s collaborative. Our consultants engage directly with MRI’s product teams, surface real client feedback from the field, and contribute perspective on what the next generation of MRI capabilities should address. That’s the kind of partnership that benefits clients downstream — because the platform improvements we advocate for are grounded in operational reality.

Why It Matters for MRI Users

Most organizations running MRI are not constrained by the platform.

They are constrained by:

• Configuration decisions made without long-term scaling in mind

• Manual processes layered on top of configurable systems

• Limited internal bandwidth to continuously optimize

The gap is not access to technology. It is execution against that technology.

REdirect’s 25+ years of MRI-specific experience translates into:

• Proven configuration frameworks

• Automation layers that reduce operational drag

• Systems that hold up under audit and scale

FAQs: MRI Consulting, Automation, and Optimization

How does an MRI Software consulting partner improve system performance?

A specialized partner aligns system configuration with operating models, eliminates inefficiencies, and introduces automation layers that reduce manual dependency.

What is Bank Rec Automation in MRI environments?

It is an automation framework that matches transactions, flags exceptions, and integrates bank data with the general ledger to accelerate reconciliation.

When should firms consider MRI SaaS migration consulting?

Typically during scalability constraints, infrastructure limitations, or when seeking improved accessibility and system performance.

What differentiates a Platinum MRI Partner from other consultants?

Direct access to MRI product teams, roadmap visibility, certified consultants, and demonstrated delivery across complex implementations.

Ready to Extract More from MRI Software?

If your organization is running MRI, the question is not capability. It is utilization.

REdirect’s approach focuses on closing that gap through execution, automation, and long-term system alignment.

Schedule a consultation with REdirect’s MRI team at redirectconsulting.com.

Ready to get more from MRI? Let's talk.

Schedule a consultation with REdirect's MRI experts here.