The consultants were really able to sit down with me and explain everything that was going on, and were so patient.
The REdirect team was responsive to our needs throughout the entire implementation process.
REdirect has introduced us to [a] product which allows us to pull data directly from a PDF that the operating partner has provided.
REdirect’s resources are real assets to us here at AIP; they are both technically strong and very responsive to our needs.
I can depend on them for out of the box thinking using a variety of toolsets, as opposed to just one specific product.
Their extensive background understanding of MRI and knowledge of the real estate industry allows them to really understand the user’s needs and requests.
It's fantastic to have REdirect come in, understand our business, understand our people and how they operate, and then help us choose the right implementation.
No matter what the problems were, they always came back with viable solutions.
The flexibility and attention we received from REdirect in their service delivery, I don't think we could have received from any other consultants out there.
Everyone we worked with was professional, knowledgeable and did everything they could to ensure the end result was what we wanted and that we met our timetable.
They understood the urgency of the project, and got it done on-time and under budget!
REdirect was fantastic in really understanding what our needs were, how quickly we needed to get it done, and he mobilized his team to meet our goal.
After evaluating several options, we decided on Spreadsheet Server due to its ease of implementation, which is accomplished in one day.
They stick to the plan, deliver on-time and budget, and that's important.
Possibly the best net result of working with REdirect was that they taught me so much about how the system thinks.
We are able to easily populate month end support workpapers by just changing dates and build and customize reports such as variance analysis and trend reports, without needing a programmer or query skills.
Their significant technical expertise is supplemented by extensive industry experience in real estate and accounting.
The REdirect consultants were responsive and constructive, often presenting us with several options that reflected not only a breadth of experience, but also an eagerness to engage in new research when it was required.
