Software Implementation
- PROVIDE EXPERIENCED, "RIGHT-SIZED" PROJECT MANAGEMENT
- ENSURE ANY SYSTEM MEETS YOUR SPECIFIC BUSINESS REQUIREMENTS
- HELP TO MAXIMIZE ROI
- MINIMIZE BUSINESS INTERRUPTION
Services
REdirect Provides Services with Definitive Results
It's been our privilege to work with some of the most well known companies in the real estate industry. We appreciate the opportunity to provide services and solutions that help them achieve their business goals. We work with the largest software providers for full-life cycle implementations and many of the leading complementary solution providers.
Go to Service
Implementation
SOFTWARE IS ONLY AS GOOD AS IT’S IMPLEMENTED
Leverage our experience with hundreds of implementations and integrations to avoid costly pitfalls and to maximize your ROI. As your partner and advocate, we will implement a customized integrated system that meets your business needs and budget today and well into the future.
Data Conversion
- MAKE SENSE OF ANY DATA (INCLUDING LEGACY SYSTEMS)
- TAILOR EVERY CONVERSION PROJECT TO THE SPECIFIC NEEDS OF THE CLIENT
- PROVIDE DATA CLEANSING
System Customization
- SUBTLE SETUP AND DESIGN DECISIONS
- BROAD CHANGES TO PROCESS FLOW/LOOK AND FEEL
- AUGMENTING FUNCTIONALITY WITH CUSTOM-BUILT COMPONENTS
Automation
- INCREASED TEAM ENGAGEMENT
- OVERHEAD COST SAVINGS
- TIME SAVINGS
- GREATER FOCUS ON VALUE-ADDED TASKS
- WE BUILD AND PROGRAM THE “ROBOT” TO SUIT YOUR NEEDS AND TASKS
Business Consulting
MAKING SOFTWARE SOLUTIONS WORK FOR YOU
REdirect offers unparalleled experience in real estate management and systems. We are uniquely equipped to guide you through software selection and implementation, from discovery and planning through pilot, custom data conversion, and “go-live.” With our expert project management and CIO services, our services extend far beyond the system’s launch. Let us help you maximize your technology investments with our full-service business consulting suite.
Process Review / Gap Analysis
- Optimizing Business Process To Software Capability
- Tailoring Software To Support Unment Business Needs
- Implementing Additional Components Of Your Current Software
- Automating Offline Processes
Real Estate System Selection
- DEFINING THE CURRENT STATE AND FUTURE NEEDS OF YOUR ORGANIZATION
- DEVELOPING A REQUIREMENTS MATRIX
- SCHEDULING AND MANAGING TARGETED DEMONSTRATIONS OF BEST CANDIDATE SYSTEMS
- ASSISTING IN ORGANIZING A PROCESS TO REVIEW AND EVALUATE CANDIDATES
Project Management
- IMPROVES OVERALL PROJECT AND PORTFOLIO PERFORMANCE
- STREAMLINES THE PROJECT MANAGEMENT PROCESSES AND MITIGATES RISKS
- BRINGS CLIENTS THE TOOLS AND EXPERTISE NEEDED TO CREATE A SUSTAINABLE VALUE-DRIVEN PMO
Support
TOP SUPPORT
Our help desk currently services thousands of end users with a 95 percent satisfaction rating. We work with many of our clients post-implementation to provide a flexible support and/or training model tailored to your needs—from occasional on-demand assistance and training to a fully outsourced help desk.
REdirect Assist
- 4 HOURS OR LESS RESPONSE TIME
- DEEP UNDERSTANDING OF YOUR BUSINESS
- DOCUMENTATION AND AUDIT TRAIL MAINTENANCE
Training
- ONE-ON-ONE OR CLASSROOM STYLE
- ON-SITE OR WEB-BASED
- TRAININGS SUITED TO END-USERS, EXECUTIVES, AND POWER-USERS