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Connecting Excel to Your MRI and Yardi Data

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Business Consulting

REdirect offers unparalleled experience in real estate management and systems. We are uniquely equipped to guide you through software selection and implementation, from discovery and planning through pilot, custom data conversion, and “go-live.” With our expert project management and CIO services, our services extend far beyond the system’s launch. Let us help you maximize your technology investments with our full-service business consulting suite.
Process Review/Gap Analysis

Process Review/Gap Analysis

A Process Review/Gap Analysis provides your organization with a clear picture of technology-enabled process improvement opportunities including:

  • Optimizing business process to software capability
  • Tailoring software to support unment business needs
  • Implementing additional components of your current software
  • Automating offline processes
Real Estate System Selection

Real Estate System Selection

Through experience, we've developed a considered approach to selecting the right system for your company. Our process includes:

  • Defining current and future organizational needs
  • Developing a requirements matrix
  • Facilitating demonstrations of candidate systems
  • Organizing a process to review and evaluate candidates
CIO Services

CIO Services

REdirect’s CIO (Chief Information Officer) Services give our clients access to the highly experienced IT managers needed to maximize technology benefits and meet strategic planning goals without incurring the cost of a full-time CIO. We can help with:

  • Aligning technology with your overall business strategy
  • Managing your IT budget and controlling expenditure
  • Identifying areas for streamlining business processes
  • Identifying opportunities for outsourcing commoditized IT services
Project Management

Project Management

At REdirect, we believe the key to controlling project cost is a well defined scope. We specialize in implementing a business-enhancing PMO (project management office) service that:

  • Improves overall project and portfolio performance
  • streamlines the project management processes and mitigates risks
  • brings clients the tools and expertise needed to create a sustainable value-driven PMO

Implementation

Leverage our experience with hundreds of implementations and integrations to avoid costly pitfalls and to maximize your ROI. As your partner and advocate, we will implement a customized integrated system that meets your business needs and budget today and well into the future.
Software Implementation

Software Implementation

Our team of seasoned real estate veterans will guide you through the rigorous implementation of your property management system. REdirect's consultants will:

  • Provide experienced, "right-sized" project management
  • Ensure any system meets your specific business requirements
  • Help to maximize ROI
  • Minimize business interruption
Data Conversion

Data Conversion

We have experience moving data in and out of a wide range of real estate systems. The combination of our uncommonly deep wealth of technical and industry knowledge means that we can:

  • Make sense of any data (including legacy systems)
  • Tailor every conversion project to the specific needs of the client
  • Provide data cleansing
System Integration

System Integration

We provide cost-effective, cutting-edge solutions for seamless data exchange between systems on disparate platforms using different technologies. Our capabilities include:

  • Process Management
  • Platform Integration
  • Solution Integration
System Customization

System Customization

No product serves every business out of the box. At REdirect, we are experts at crafting an approach that begins with the best system available and molding it into a complete solution through:

  • Subtle setup and design decisions
  • Broad changes to process flow/look and feel
  • Augmenting functionality with custom-built components
SharePoint Development

SharePoint Development

REdirect’s SharePoint Development services focus on streamlining your organization’s workflow and business processes with the development of custom SharePoint applications.

Our SharePoint Development expertise includes:

  • Real estate-specific applications development
  • Enterprise portals and business intelligence
  • Integrated documents management
  • Internal and external data integration

Support

Our help desk currently services thousands of end users with a 95 percent satisfaction rating. We work with many of our clients post-implementation to provide a flexible support and/or training model tailored to your needs—from occasional on-demand assistance and training to a fully outsourced help desk.
Operational Support

Operational Support

Many of our clients take advantage of the post-implementation application support options we offer including:

  • On-demand consultation
  • Full outsourced helpdesk
  • Streamlined troubleshooting process
Training

Training

The training process is crucial to successful implementation and ongoing use of your system. Beyond just the initial orientation, we provide a plethora of options for ongoing system education including:

  • One-on-one or classroom style
  • On-site or web-based
  • Trainings suited to end-users, executives, and power-users
Managed IT Services

Managed IT Services

Our full-service Managed IT Services offer cost-effective, scalable on-demand and outsourced solutions designed specifically for real estate. Guided by industry best practices and a deep understanding of business applications like MRI, Yardi, and RealPage, we provide tactical and strategic oversight and management of IT initiatives of any magnitude.