Our Services

EXPERT SERVICES WITH TRANSFORMATIVE OUTCOMES

REdirect provides a full menu of services to real estate industry clients worldwide, enabling them to maximize the ROI on their software investment, assisting them in achieving their business goals.

IMPLEMENTATION THAT ENHANCES YOUR SOFTWARE SUITES.

Leverage our experience with hundreds of implementations and integrations to avoid costly pitfalls and maximize your ROI. As your partner and advocate, we will implement a customized integrated system that meets your business needs and budget today and well into the future.

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Software Implementation

We provide experienced, "right-sized" project management to ensure any system meets your specific business requirements, helping to maximize your ROI and minimize business interruption.

Data Conversion

Our technical and business acumen allow us to make sense of any data, including legacy systems. We tailor every conversion project to the specific needs of the client and provide significant data cleansing.

Automation

We build and program the “robot” to suit your needs so you can focus on value-added tasks, saving you time and increasing team engagement. Benefits of automation include time and overhead cost savings. 

System Integration

REdirect provides cutting-edge and cost-effective solutions for system integration through utilizing our expertise in real estate nosiness processes, systems, and custom programming, resulting in improved quality and productivity while streamlining processes.

System Customization

REdirect will craft an approach that accomplishes Subtle setup and design decisions, broad changes to process flow / look and feel, and augmenting functionality with custom-built components.

Business Consulting

REdirect offers unparalleled experience in real estate management and systems. We are uniquely equipped to guide you through software selection and implementation, from discovery and planning through pilot, custom data conversion, and “go-live.” With our expert project management and CIO services, our services extend far beyond the system’s launch. Let us help you maximize your technology investments with our full-service business consulting suite.

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Process Review / Gap Analysis

We’ll review your business process to offer ways to tailor your software to support unmet business needs, implement additional components of your current software, or automate offline processes.

Real Estate System Selection

Our consultants will work to define the current state and future needs of your organization by developing a requirements matrix. We’ll handle scheduling and managing targeted demonstrations of the best candidate systems and assist in organizing a process to review and evaluate candidates.

Project Management

We provide our clients with the tools and expertise needed to create a sustainable value-driven PMO that improves the overall project and performance. REdirect is able to streamline the project management processes and mitigate risks. 

Support

Our help desk currently services thousands of end-users with a 95 percent satisfaction rating. We work with many of our clients post-implementation to provide a flexible support and/or training model tailored to your needs—from occasional on-demand assistance and training to a fully outsourced help desk.

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REdirect Assist

The REdirect Assist team has an expertise in real estate software applications, a deep understanding of your business, and access to 20 years of robust best practices and product notes.

Training

Our training is suited for end-users, executives, and power-users. REdirect offers flexible learning styles such as one-on-one or classroom, on-site or web-based.