Services

REdirect Provides Services with Definitive Results

It's been our privilege to work with some of the most well known companies in the real estate industry. We appreciate the opportunity to provide services and solutions that help them achieve their business goals. We work with the largest software providers for full-life cycle implementations and many of the leading complementary solution providers.

Implementation

Software is Only As Good as it’s Implemented

Leverage our experience with hundreds of implementations and integrations to avoid costly pitfalls and to maximize your ROI. As your partner and advocate, we will implement a customized integrated system that meets your business needs and budget today and well into the future.

Data Conversion

  • Make sense of any data (including legacy systems)
  • Tailor every conversion project to the specific needs of the client
  • Provide data cleansing

System Integration

  • Process Management
  • Platform Integration
  • Solution Integration

Software Implementation

  • Provide experienced, "right-sized" project management
  • Ensure any system meets your specific business requirements
  • Help to maximize ROI
  • Minimize business interruption

System Customization

  • Subtle setup and design decisions
  • Broad changes to process flow/look and feel
  • Augmenting functionality with custom-built components

SharePoint Development

  • Real estate-specific applications development
  • Enterprise portals and business intelligence
  • Integrated documents management
  • Internal and external data integration

Business Consulting

Making software solutions work for you

REdirect offers unparalleled experience in real estate management and systems. We are uniquely equipped to guide you through software selection and implementation, from discovery and planning through pilot, custom data conversion, and “go-live.” With our expert project management and CIO services, our services extend far beyond the system’s launch. Let us help you maximize your technology investments with our full-service business consulting suite.

Real Estate System Selection

  • Defining the current state and future needs of your organization
  • Developing a requirements matrix
  • Scheduling and managing targeted demonstrations of best candidate systems
  • Assisting in organizing a process to review and evaluate candidates

Process Review & Gap Analysis

  • Optimizing business process to software capability
  • Tailoring software to support unment business needs
  • Implementing additional components of your current software
  • Automating offline processes

CIO Services

  • Identifying the current state of your information systems and business processes
  • Performing a gap analysis of your current IT services
  • Defining goals and developing a roadmap for success

Project Management

  • Improves overall project and portfolio performance
  • streamlines the project management processes and mitigates risks
  • brings clients the tools and expertise needed to create a sustainable value-driven PMO

Support

Top Support

Our help desk currently services thousands of end users with a 95 percent satisfaction rating. We work with many of our clients post-implementation to provide a flexible support and/or training model tailored to your needs—from occasional on-demand assistance and training to a fully outsourced help desk.

Operational Support

  • On-demand consultation
  • Full outsourced helpdesk
  • Streamlined troubleshooting process

Training

  • One-on-one or classroom style
  • On-site or web-based
  • Trainings suited to end-users, executives, and power-users