Westwood Financial
Eight years ago, Westwood had a need to institutionalize its systems. We already had an MRI Software license but had not fully utilized its features, so we sought a partner with deep MRI expertise. We met the REdirect team at a trade show and they proved to be the perfect partner to help us fully implement and optimize our system.
Our collaboration with REdirect has been instrumental. They have not only assisted with various infrastructure projects over the years, but also provided crucial ongoing support through their help desk service. This support has made REdirect an integral part of our day-to-day operations. Their team is knowledgeable, responsive, and essential for addressing bugs, building reports, and ensuring smooth operations.
One significant milestone was the implementation of MRI’s LeaseFlow application. REdirect's expertise allowed us to build a customized deal tracking and workflow system, which was a considerable achievement given MRI's available tools.
I highly recommend REdirect to other companies. Their comprehensive understanding of MRI Software, combined with their ability to unlock the software’s potential, has made a substantial difference for us. They help make the system work optimally for all users, even those less tech-savvy. Our long-term partnership with REdirect is a testament to their exceptional service and expertise.