by Mitch Rich
REdirect & Yardi: 20+ Years Driving Real Estate Technology Value (2026)
For more than two decades, REdirect Consulting has worked alongside Yardi to help real estate organizations maximize the value of their technology investments. What began as a simple alignment around client needs—before there was a formal Independent Consultant Network (ICN)—has evolved into one of our longest-standing and most meaningful industry relationships.
As Yardi’s platform has expanded, our work together has grown in depth, breadth, and impact.
Today, that includes not only joint project engagement and shared client support, but also an active role within Yardi’s Independent Consultant Network, where we have been a member since 2011. Across product lines and market segments, our team continues to stay closely aligned with how the platform is evolving.
With many asking what makes this relationship so unique, it’s worth taking a closer look at what has sustained it—and why we continue to invest in it year after year.
Over Two Decades of Working Together
REdirect’s history with Yardi spans more than 20 years.
In the early 2000s, as real estate firms began adopting Yardi Voyager, first on the residential side and then expanding into commercial, our team was already working with clients to navigate implementations, optimize solutions, and build business processes around a platform that was still rapidly evolving.
At the time, much of the focus centered on:
- Transitioning clients from Enterprise to Voyager
- Developing custom pages and reporting
- Aligning system functionality with real-world operational needs
While the structure of Yardi’s ICN program has shifted over time, the way teams have worked together has remained consistent- grounded in trust, responsiveness, and a shared focus on delivering strong outcomes for clients.
That consistency has become one of the strongest foundations of the relationship today.
Moments That Shaped the Experience
Some of the most valuable perspective comes from being involved early.
While I didn’t attend myself, I still remember when two members of our team came back from YASC DC for the first time. Their takeaway was simple: “the party is at Yardi—get on the train.” That level of energy and momentum around the platform has only grown over time.
Over the years, our team has been involved in several key moments in the Yardi lifecycle.
One of the most memorable was working alongside both the client and Yardi on the design and implementation of an early version of online leasing and Concierge. At the time, these capabilities were far from standard—and required a level of coordination and forward-thinking that shaped how similar projects are approached today.
We were also involved in:
- The first rollout of 7S for both residential and commercial portfolios
- Development of a Quick Track implementation approach for Investment Accounting (IM module)
Looking back, it’s clear how much the platform has evolved—but those early experiences continue to inform how projects are approached now.
How ICN Involvement Benefits REdirect—and Our Clients
The value of this long-standing experience shows up across both our team and the clients we support.
- Stronger insight into product direction
Working closely within the ICN provides visibility into how the platform is evolving, which helps guide better long-term decisions. - Faster, more accurate problem solving
Alignment across teams reduces friction when challenges arise and improves overall delivery speed. - Enhanced credibility and visibility
Continued involvement in the Yardi ecosystem, including events like YASC, strengthens collaboration and knowledge sharing. - Opportunities to work across complex projects
Exposure to a wide range of client environments builds deeper, more transferable expertise. - Ongoing skill development
As new capabilities are introduced—including AI-driven features—our consultants continue to evolve alongside the platform.
At its core, this experience helps our consultants grow, supports smoother implementations for clients, and strengthens the solutions we deliver.
Why This Still Matters Today
Yardi has expanded significantly across property management, investment management, and emerging areas—including the integration of AI into the solution stack.
As the platform becomes more powerful, it also becomes more complex.
That makes experience—particularly experience built over multiple generations of the platform—more relevant, not less.
Understanding not just how the system works, but how it has changed over time, often makes the difference between a functional implementation and one that delivers long-term value.
Closing Thoughts
This is more than a system or a program—it’s a long-standing working relationship that has shaped how we approach real estate technology.
Over the years, it has influenced how we implement, how we solve problems, and how we think about delivering value to clients.
As Yardi continues to evolve, our focus remains the same: continuing to grow alongside the platform and helping clients generate the best possible outcomes—with integrity, strong collaboration, and, just as importantly, enjoying the process along the way.
If you’re looking to get more value from your Yardi investment or plan your next initiative, connect with our team to book time with a REdirect Yardi expert.
Frequently Asked Questions
How long has REdirect worked with Yardi?
REdirect has worked with Yardi for over 20 years and has been part of the ICN since 2011.
What is the Yardi Independent Consultant Network (ICN)?
The ICN is a network of consulting firms that work closely with Yardi across implementations, optimization efforts, and client support.
What types of Yardi work has REdirect been involved in?
This includes Voyager implementations, 7S rollouts, Investment Accounting (IM module), online leasing, Concierge, and ongoing system optimization.
How does this experience benefit clients?
It leads to better-informed decisions, smoother implementations, and more efficient problem resolution.
How is Yardi evolving today?
Yardi continues to expand across multiple areas, including property management, investment management, and AI-enabled capabilities.
About the Author
Mitch Rich
During his 15 plus years in the real estate industry, Mitch worked as the IT Project Manager for a large owner/manager in the New York area and a Sr. Implementation Consultant at MRI / Intuit Real Estate Solutions. Mitch has extensive experience with the entire implementation process, having …