Tina Jacobs

Tina Jacobs

Support Analyst


Tina comes to REdirect with extensive industry experience. She was at Forest City in Cleveland, working for Forest City Residential Management in several accounting roles. As a Military Housing Revenue and Collections Manager, she had several projects under her guidance that included implementation of electronic payment processing, transitioning sites from government-managed to private, and developing training material and conducting training for site and staff users and support. She managed a team of three to support the community site staff; and developed Yardi user manual, policy/procedures manuals and job aids to help control that support volume. Tina then joined the team that launched 45 of the Forest City communities into a new property management start-up, Rose Community Management. In that effort, she worked with senior management on software and technology needs assessment and played a role in everything from change management to supporting 300 users and ensuring compliance for their Section 8/Tax Credit and Market properties. She has most recently worked with Real Page products, with Yardi and SAP experience in her background as well.

Tina Jacobs